Return Policy & Satisfaction Guarantee

We want you to be completely satisfied with your purchase, and we stand by the quality of each of our products.

Should you for any reason be unhappy with your purchase, upon product return we will issue a refund to your credit card. If you prefer, we will exchange an unsatisfactory product for an alternative item.

We ask that you follow the following guidelines for returns:


  • Products must be returned within 30 days of order date.
  • Call our Customer Service department toll free, 800-760-9090, or email us at , and request a return authorization number.
  • A copy of your receipt (or a note with your order #, name, email address, phone number) must accompany the return.
  • Provide a reason for the return.
  • Original shipping and handling charges are non-refundable.


Returns should be sent to:


PM Concepts LLC
1915 10th Ave. W
Mobridge, SD 57601
Attention: Returns